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PRODUCT CARE

Making your shopping experience easier.

Below you can find the answers you were or weren't looking for.

Cheers! :-) 

HOW CAN I CLEAN HAIBONSAU PRODUCTS?

All products are hand-made and request the highest level of craftsmanship. Please read and follow the care instructions on the website carefully. The essencce of it all is: Clean with a damp, clean cloth – never use harsh or abrasive cleaners. OK!

Alternatively, you can always contact our customer service if in doubt.

HOW TO STORE YOUR GARMENT.

Rotating your garment is essential to the longevity ofyour item -be they animal leather or vegan leather.   We don’t buy a pair of shoes or a blouse, wear them every single day, then expect them to look brand new, season after season, and the same is true for vegan leather garments. 

 

So, what’s the best way to store vegan leather pieces when not in use?

  • Don’t store your garment in front of a window, or leave it on the seat of your car as excessive exposure to sun can damage the fabric.

  • Don’t stack bags on top of each other – they can get crushed, and zips + hardware can scratch!

  • Store your faux leather garments in the dust bags we supply with every order- this will keep dust + dirt away from your special pieces. On a coat hanger please! Keeping them folded will increase the amount of creases on your piece.

HOW TO CLEAN VEGAN LEATHER.

To properly care for your garments, follow these easy tips:

  • If dust or light dirt is evident, clean with a soft cloth and warm water. GENTLE!

  • For embossed or textured surfaces you can use a dampened toothbrush to gently clean between the grooves.  

  • For stubborn marks, add some dish detergent to your cloth or sponge. Avoid using an abrasive cloth or harsh cleaning products as they can damage the surface.

  • Eucalyptus oil is the final frontier, if the mark refuses to shift - a small amount on a clean cloth + rubbing gently, should yield positive results.   be damaged + rub off.

ANIMAL LEATHER VS. ARTIFICIAL LEATHER - WHAT'S THE DIFFERENCE?

Sometimes referred to as vegan leather, our bags + wallets are made of Eco PU (polyurethane).  The 'eco' part refers to the makeup of the painted coating - unlike some fabrics, such as PVC, it doesn't leach toxic gases + the paint ingredients are all within REACH + Prop65 standards.  For us, it’s a central part of our philosophy that no animal products are used in our collections - we don't support the exploitation that exists for the leather industry, nor the environmental degradation that is caused by mass animal raising + leather production.  PU is just one 'vegan leather' - there are an increasing number of alternatives on the market, as both environmental + animal welfare concerns become more important to world citizens. 

Animal leather is the combination of an organic surface - a skin - before it's tanned with chemicals (90% of worlds' leather is chrome tanned) to prevent it from rotting.  It's then sprayed with various colours + surface treatments.  Moisture can still impact leather - anyone who has experienced rising damp in a house + had accessories ruined as a result, knows this.   Leather can also dry out over time - again, due to being derived from a skin.  Conditioners are used to keep leathers soft, and water repellant sprays are used to keep moisture away - particularly necessary on suede leather - both can prevent damage + increase the life of a leather bag. 

Polyurethane (PU) is a highly resilient, flexible and durable material with water resistant qualities, meaning leather cleaners + leather protectors are not needed. The protective layer that PU brings to the fabric surface itself means that a water repellant spray is not necessary (unless it's a sueded surface) - and whilst conditioning is not going to do any damage, it's also not going to make any fundamental difference to your garment.

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